Privacy Policy - Qodeways

Last Updated: October 28, 2024

Introduction

Qodeways Technologies Pvt. Ltd. is committed to safeguarding the privacy of our website visitors and customers. We want you to clearly understand how we will handle your personal information when you visit our website, use our mobile applications, or engage in transactions involving our products or services. In this Privacy Policy, "Personal Information" or "Personal Data" refers to information that identifies or describes you, as defined under applicable government law.  

1).What Personal Information Have We Collected in the Past (12)Months?

We may have collected, stored, and used the following categories of Personal Information:
  • Internet or Network Activity: Information about your visits to and use of our website, as detailed in section (2) below.
  • Commercial Information: Details regarding transactions carried out between you and Qodeways Technologies Pvt. Ltd., including information related to purchases of our goods or services, as explained in section (3).
  • Registration Information: Information you provide to us when registering on our website, subscribing to our services, or signing up for email notifications, as outlined in section (4).
  • Identifiers: This includes your name, contact information, and online identifiers.
  • Geolocation Data: Device location information when relevant to your interaction with us.
How We Collect Personal Information We may collect this Personal Information directly from you, automatically when you visit our websites, or through our affiliates, vendors, joint marketing partners, and social media platforms.  

2).Information About Website Visits and the Use of Cookies

We may collect details such as your IP address, geographical location, browser type, referral source, visit length, and page views. This information helps us enhance site usability, personalize your experience, and support our legitimate interests in website administration and marketing (see section 5 for more). Cookies help identify your browser and track usage. We may send a cookie stored on your computer’s hard drive. The cookie information aids in personalizing your experience and improving our website. Please note that disabling cookies may limit your use of certain features on our website.

3) Information about transactions

Qodeways Technologies Pvt. Ltd. records information related to transactions between you and us, including invoicing details as required under local regulations. This information is used to comply with legal obligations governing transaction execution, such as tax requirements, and to fulfill our contractual obligations. We may also use this data if required during legal proceedings. Additionally, this information is processed in line with our legitimate interests to facilitate direct marketing activities, as outlined in section (5).

4)Subscription and Newsletter Information

With your consent, we collect information when you register for our website services to enable secure user authentication and functionality. If you subscribe to our newsletter, we process the information provided to keep you informed about our services. We use this information within our legitimate interests to support direct marketing activities, as described in section (5).

5) Direct marketing in more detail

In line with our legitimate interests, we may use your personal information to communicate marketing offers related to our services via email or similar technology if you’ve agreed to receive such messages.

6) Additional Use Cases for Personal Information

We may also use your Personal Information for various purposes, including:
  • Services and Support: Providing technical support, processing orders, and fulfilling requests.
  • Analytics and Improvement: Understanding how users access services, enhancing features, and training purposes.
  • Customization: Personalizing content and location-based customization.
  • Marketing: Sending offers, newsletters, and other content based on your preferences.
  • Security: Protecting our business operations and users.
  • Compliance: Meeting legal obligations.

7) Disclosure and Recipients of Personal Information

We may share personal data with service providers, affiliates, and third-party networks for purposes including technical support, legal compliance, or when required by law.

8) International data transfers

Your data may be processed and stored in various countries. We comply with GDPR requirements, storing data on Microsoft Azure and Office 365 data centers, even when located outside the EU.

9) Data retention

We will keep your personal information for an appropriate period considering the nature of such data and the purposes for which they are processed. Information pertinent to transactions between you and us shall be stored throughout the life-cycle of the transactions concerned and for as long as is necessary for the pursuit of legal claims or required by local law, including amongst others, tax legislation. Information about your visits to and use of this website shall be kept within our Google Analytics Data for up to 24 months, after which time has passed we will automatically remove any customer data collected. Information from your subscription to our website and newsletter lists shall be kept within our Email Marketing Software (DOTMAILER). We may contact you on a regular basis to seek for the renewal of your approval of us keeping such information.

10) GDPR Rights

If you are a data subject within the European Union, you are entitled to exercise any of the following rights with regard to your Personal Data processed by us, subject to the conditions provided for by law.
  • Right of access: The right to be provided with a copy of your Personal Information.
  • Right to rectification: The right to require us to correct any mistakes in your Personal Information.
  • Right to erasure: The right to require us to delete your Personal Information—in certain situations.
  • Right to restrict processing: The right to restrict processing of your data in certain circumstances, such as when contesting the accuracy of the data.
  • Right to object: The right to object at any time to your Personal Information being processed for direct marketing or automated decision-making.
  • Right to data portability: The right to receive your Personal Information in a structured, machine-readable format and transmit that data to a third party.
  • Right to lodge a complaint: You may lodge a complaint with a supervisory authority.
You may exercise your rights by contacting us via email at info@qodeways.com.

11) Security of your personal data

We use technical and organizational measures to secure your data but cannot guarantee absolute security due to the nature of internet communications.

12) Policy amendments

We may update this privacy policy from time to time by posting a new version on our website. Please check back periodically to stay informed.

13) Third-party websites

Our website may link to other websites, which have their privacy policies. We are not responsible for the practices of third-party websites.

14) Our identity and contact details

If you have concerns regarding your privacy or want to exercise your rights, contact us at: Qodeways, Privacy team, info@qodeways.com,